FREQUENTLY ASKED QUESTIONS

 

 BOOKING

 

SHOULD I book my class in advance?

Yes, we recommend you do. Walk-ins are welcome too, but we can not guarantee there is space. 

Please note, that if the class has less than three bookings, we might cancel it. Therefor, by booking your class, you will ensure to be notified in the unfortunate case of the class not going through.

 

 

how can i cancel a class?

We have a strict 24 hour cancelation policy. This is due to small group sizes and to ensure the classes can go ahead and to avoid last minute class cancellations.

We are unable to accept cancellations via phone call, text or email so the easiest way to cancel your class before 24 hours is directly through the MindBody app.

 
 

 PAYMENTS

 

DO I NEED TO PAY WHEN I book a class?

Yes. There are different options regarding payments and booking a class through our MindBody booking system will require you to pay for it.

 

 

DO YOU ACCEPT CASH?

Nope. We are cash free. We do accept bank cards, credit cards and vouchers (Smartum, E-Passi and Edenred..)

 

 

DO YOU ACCEPT VOUCHERS?

Yes we do! You can pay with them at the studio but not when buying passes online. 

So make sure to book your first class via email and bring the vouchers with you.

Smartum, E-Passi, Edenred..

 
 

 CLASSES

 

WHAT TO WEAR FOR CLASS?

Activewear that you feel comfortable in is most important. It’s also good to wear clothes that are not too loose so that the instructor will be better able to see your muscle activations and alignment for corrections and adequate instructions.

No shoes or socks needed!

 

 

ARE THE CLASSES IN english or finnish?

Almost all of our classes are in English. Only a few are taught in Finnish and they are marked with “(FIN)” in the end of the class name.

 

 

USE OF PHONES DURING CLASSES?

Cell phones are not allowed in class but if there is an emergency please notify the instructor beforehand!

Pre and post class selfies and stories are always more than welcome and make sure to tag us along @bayhelsinki.

 

 

I'M INJURED.

The best way in is to book yourself a private session with one of our highly professional instructors. Get in touch with us.

 

 

I’m pregnant.

We welcome you warmly to join our classes, but be sure to notify your instructor before your session, as there are some contraindicated movements during pregnancy.

Barre is a great form of exercise during pregnancy as most of it is done standing up by the barre. We also recommend taking private Pilates and Yoga classes as the instructor will be better able to give you exactly what your body needs.

We also have a ongoing “Yoga for Mothers” course! Learn more about it here.

 
 

THE STUDIO

 

Do YOU HAVE SHOWERS?

We do not have showers. If you happen to be glowing after class, we do provide quality spray deodorant, dry shampoo, lotions plus perfumes in-studio if you need to freshen up! 

 

 

Can I stop in and talk to someone?

Maybe. We’d love for you to stop in and take a tour of our studio but since we are not staffed with a full-time receptionist and all of our sessions/classes are by booking only, it may be best to call/email us ahead of time.

 
 

 LOCATION

 

HOW TO GET THERE?

The options are endless. Arrive by foot, tram number 4 or a boat. You can also pedal here with one of the yellow city bikes, the station is next to us. Cruise to BAY with your car and park it nearby!

 

Couldn’t find out what you were looking for?